Our daily collection cut off time by DHL Express is 1:00pm so if the order was received before this time, then it will go out the same day, if not then it will be the next day.
Card payments can only be accepted for total order value of less than £5000.00, orders over £5000.00 will need to be bank transfer.
Our preferred courier for deliveries around the globe is DHL Express.
Delivery by courier is usually next day if in the UK or within 7 days outside the UK at the time of the Shipping Confirmation (subject to any events that are beyond our reasonable control).
Delivery charges will be dependant on the weight of the products ordered.
Certain products must be signed for by an adult (aged 18 years or over) on delivery and if no one is available at the address when the delivery is attempted the products will be retained by the driver. The driver will leave notification of attempted delivery and customers can telephone to re-arrange delivery at a later time.
We will not be liable for any failure to perform or delay in performance of any of our obligations under a contract with you that is caused by events outside our reasonable control. We will use our reasonable endeavours to notify you if such an event occurs.